After logging in you will enter a waiting room. When it's your turn you can access the web store. While waiting, you can already browse and reserve other products that we sometimes offer in addition to our Trappist beers.
When you enter the web store you can choose from the available Trappist beers specifying the desired quantity. You can also select the pick-up time. After this step, a code is sent to your cell phone and this code must be entered to confirm the order.
You will then be directed to the Ingenico platform to make payment for the entire order, including the deposit for the empty goods (crate + bottles). Once the payment is successfully processed, you will return to our website and your order will be complete.
You will receive a QR code via e-mail together with a summary of your order. This QR code must be presented when collecting your order, either printed on paper or on your smartphone. We will also confirm the number plate of your car against the information on your profile.
When collecting, you can also receive a refund for the deposit of the empty goods that are being returned from a previous order. This amount is refunded to your payment card. The summary of your order and of the refund for the empty goods is sent to you by e-mail immediately.